fg555 Privacy Policy —
How Your Data Is Kept Secure

Fg555 is a trusted online gaming and betting platform committed to providing a safe and enjoyable experience for users in Bangladesh. We believe that protecting your personal data is a fundamental right, and upholding that right is our responsibility.

This Privacy Policy details the types of data collected by fg555, how it is used, who it may be shared with, and what rights you have over your information.

Fg555's Privacy Policy is built in accordance with applicable law. Our goal is for you to use fg555 with complete confidence and peace of mind.

Fg555 collects only the information strictly necessary to provide its services. We never request data we do not need. Below are the types of data collected by fg555:

No data is collected during registration on fg555 without your consent. You only provide what you agree to share.

Fg555 uses collected data only for specified purposes. We never use your information beyond what has been approved. Here is why your data is used on fg555:

• For account creation, management, and verification.
• To process deposits, withdrawals, and other financial transactions.
• For providing customer support and resolving issues.
• To prevent fraud and illegal activities.
• To comply with applicable laws and regulations.
• To improve the quality and experience of fg555's services.
• To send bonus and promotional offers (subject to your consent).
• For statistical analysis and research purposes (no personal identification involved).

Fg555 never sells your personal data to third parties. This is a core principle with no exceptions. However, data may be shared in the following limited circumstances:

• Payment Providers: Minimum necessary information is shared with approved payment services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal authorities: Data may be disclosed in compliance with applicable law upon receipt of a valid court order or government authority request.
• Technology Providers: Technology providers that support the operation of the fg555 platform, all operating under strict confidentiality agreements.
• Fraud Prevention: Data may be shared with regulatory authorities in cases of suspected money laundering or fraud.

Outside of the cases listed above, fg555 does not share your data under any circumstances. Information shared with third parties is kept to the absolute minimum necessary.

Fg555 does not retain your data longer than necessary. All information is stored while your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.

• Account data: up to 5 years after account closure.
• Financial transaction records: up to 7 years as required by law.
• Login & security logs: retained for up to 1 year.
• Gaming history: 1 year after account closure.

Once the designated retention period ends, fg555 securely deletes your data in accordance with international security standards.

Fg555 uses cookies on its website and app. Cookies are small text files stored on your device that help manage sessions and improve your experience.

• Essential cookies: These cookies are required to maintain your login session and ensure security. Disabling them will prevent fg555 from functioning properly.
• Functional cookies: Used to remember your language preference and other settings.
• Analytical Cookies: To collect overall usage statistics for the platform. No personal identification is included.

You have several important rights regarding your personal data on the fg555 platform. These are outlined in detail below:

Fg555 works with select trusted third-party service providers to operate the platform. All such providers are bound by strict confidentiality agreements.

• Payment gateway providers — for processing financial transactions.
• Cloud storage provider — for secure data storage.
• Cybersecurity provider — for fraud and hacking prevention.
• Customer support software — for managing support tickets and chat.

These third-party service providers receive only the data needed for their designated role. They may not use that data for any other purpose without fg555's authorization. fg555 regularly reviews these relationships to ensure your data remains properly protected.

Fg555 is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from minors. Age is verified during registration, and anyone under 18 will not be able to create an account.

If a minor's information is collected by mistake, fg555 will close that account and delete the data as soon as it is reported. If you believe your child is using fg555, please contact our support team immediately.

Fg555 reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and the effective date of the new policy will be clearly stated.

• Minor changes will be communicated by updating the date on this page.
• For major changes, you will be notified separately via email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you disagree with the updated policy, you may request to close your account.

We recommend visiting this page periodically to stay up to date with the latest Privacy Policy.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact the fg555 support team. We are always here for you and will respond as quickly as possible.

• For general issues, the support team typically responds within 24 hours.
• Requests to delete or correct information are processed within 7 business days.
• Urgent security matters receive an immediate response.

Submit any Privacy Policy-related requests through our support channels. Protecting your data is our responsibility, and we are always committed to fulfilling it.